Privacy Policy for ZuakhByMaryam

1. Introduction

ZuakhByMaryam, an e-commerce boutique based in Wapda Town, Lahore, Pakistan, is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with applicable Pakistani laws, including the Electronic Transactions Ordinance, 2002, and the Prevention of Electronic Crimes Act, 2016.

2. Information We Collect

We may collect the following information when you interact with our website or services:

• Personal Information: Name, email address, phone number, billing and shipping address provided during purchases or account creation.
• Transaction Information: Details of purchases, payment methods, and order history.
• Technical Data: IP address, browser type, device information, and website usage data collected via cookies or analytics tools.
• Communication Data: Information shared through emails, contact forms, or customer support inquiries.

3. How We Use Your Information

Your information is used to:

• Process and fulfill orders, including shipping and payment processing.
• Communicate with you about your orders, promotions, or inquiries.
• Improve our website, products, and customer experience through analytics.
• Comply with legal obligations under Pakistani law.

4. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Sharing

We do not sell or share your personal information with third parties except:

• With trusted service providers (e.g., payment processors, courier services) to fulfill orders, who are bound by confidentiality agreements.
• When required by law or to protect our legal rights under Pakistani regulations.

6. Data Security

We implement reasonable security measures, including encryption and secure servers, to protect your data from unauthorized access or breaches. However, no online system is entirely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Pakistani law. Upon request, we will delete your data unless legally obligated to retain it.

8. Your Rights

Under Pakistani law, you have the right to:

• Access or request a copy of your personal information.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal obligations.
• Opt out of marketing communications.

To exercise these rights, contact us at 03234401737 or via email (provided on our website).

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised date.

12. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

ZuakhByMaryam
Wapda Town, Lahore, Pakistan
Phone: 03234401737